Complaints are unavoidable in testing and calibration labs—but the way you handle them can either protect your accreditation or create audit findings. A well-designed ISO 17025 complaint process (ISO/IEC 17025:2017 Clause 7.9) should be documented, impartial, and fully traceable so you can prove you took the issue seriously, investigated using evidence, and communicated outcomes appropriately…
Getting your ISO 17025 tender request process right is one of the most important—and most overlooked—parts of building a compliant laboratory. Many of the nonconformities I see as a certified ISO/IEC 17025 assessor don’t start in the lab; they start at the front end, when a request, tender, or contract is accepted without a clear…
ISO 17025 sampling requirements define how you select, collect, and prepare samples when your lab controls the sampling step. You must use a documented sampling method and plan that produce representative samples and support valid test or calibration results. When sampling goes wrong, even a strong quality management system cannot protect your data. Sampling matters…
Running a small laboratory means you balance accuracy, time, and limited resources every day. Obtaining ISO/IEC 17025 accreditation often feels out of reach, yet it exists to prove you deliver valid and reliable test or calibration results. ISO 17025 for small laboratories is certainly achievable when you focus on competence, control, and clear evidence, not…
Getting ISO/IEC 17025 accreditation is a major achievement for any laboratory. But the real work starts after you receive your certificate. Maintaining ISO 17025 accreditation requires ongoing effort through regular surveillance audits, periodic reassessments, and a commitment to continual improvement. Many labs treat accreditation like a finish line when it’s actually the starting point of…
If you’ve decided to pursue ISO/IEC 17025 (often referred to simply as ISO 17025), one of your first big decisions is choosing the right ISO 17025 accreditation body. Choosing an ISO 17025 accreditation body can shape how clients, regulators, and partners trust your lab. Many labs focus on documents and audits, but they overlook who…
Defining the ISO 17025 scope of accreditation can feel complex, but it’s the foundation of your laboratory’s credibility. It shows exactly what tests or calibrations you’re accredited to perform and proves your technical competence. Your scope of accreditation clearly defines where your lab’s authority begins and ends, helping both customers and assessors trust your results….
Trying to pin down the real ISO 17025 accreditation cost? Yeah, it’s tricky. The total cost of ISO/IEC 17025 accreditation usually ranges from several thousand to tens of thousands of dollars, depending on your lab’s size, scope, and readiness. You’ll end up budgeting for application fees, on‑site assessments, training, quality management system setup, and those ongoing…
ISO 17025 internal auditor training is one of the most critical steps in preparing a laboratory for accreditation. While many labs focus on documentation and procedures, accreditation bodies also require evidence that your internal auditors are competent. As a certified ISO/IEC 17025 assessor for one of the largest accreditation bodies, I’ve seen firsthand that poorly…
ISO 17025 training for laboratories is one of the most important steps on the path to accreditation. While documentation and procedures are critical, accreditation ultimately depends on whether your team understands the requirements and can apply them consistently in daily operations. Without structured training, even the best-prepared quality manual will fall short, leading to gaps…
